服務條款

OVERVIEW

  • This website is operated by Buddy Milk Tea, a trading name of Fragrant Harbour Group Limited.
  • Throughout the site, “we”, “us” and “our” refer to Buddy Milk Tea.
  • Buddy Milk Tea offers this website, including all information, tools and Services available, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.  
  • By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”).  
  • These Terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content.
  • Please read these Terms carefully before accessing or using our website.  
  • If you do not agree with any part of these Terms, you must not use this Website.  
  • Any new features or tools added to the store are subject to these Terms.
  • We reserve the right to update, change or replace any part of these Terms by posting updates on our website.
  • It is your responsibility to check this page periodically for changes.  
  • Your continued use of the website constitutes acceptance of those changes.  
  • Our store is hosted on Shopify Inc., providing the e-commerce platform for our products and Services.

SECTION 1 - ONLINE STORE TERMS

  • You must be of the age of majority in your jurisdiction to use this site, or have given us consent for minors to use it.
  • You may not use our products for any illegal or unauthorized purpose.
  • You must not violate any laws in your jurisdiction, including copyright laws.  
  • You must not transmit any worms, viruses, or destructive code.  
  • A breach of these Terms will result in immediate termination of Services.

SECTION 2 - GENERAL CONDITIONS

  • We reserve the right to refuse Service to anyone for any reason at any time.
  • Your content (excluding credit card information) may be transferred unencrypted.  
  • Credit card information is always encrypted during transfer.
  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.  
  • Headings are for convenience only and do not affect these Terms.  

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

  • We are not responsible for inaccurate, incomplete, or outdated information on this site.  
  • Material is for general information only and should not be used as the sole basis for decisions.
  • This site may contain historical information for reference only.
  • We reserve the right to modify site content, but have no obligation to update it.
  • You are responsible for monitoring changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

  • Prices are subject to change without notice.
  • We reserve the right to modify or discontinue the Service without notice.  
  • We are not liable for any modification, price change, suspension, or discontinuance of the Service. 

SECTION 5 - PRODUCTS OR SERVICES  

  • Certain products or Services may be available exclusively online and may have limited quantities.  
  • Products are subject to return or exchange according to our Refund Policy
  • We have made every effort to display product colors and images accurately.  
  • We reserve the right to limit sales, quantities, and discontinue products.
  • We do not warrant that product quality will meet your expectations or that errors will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

  • We reserve the right to refuse or cancel orders.
  • You agree to provide accurate purchase and account information.
  • You agree to promptly update your account information.
  • For more details, please review our Refund Policy.

SECTION 7 - OPTIONAL TOOLS

  • We may provide access to third-party tools “as is” and “as available” without warranties.
  • We have no liability for your use of optional third-party tools.
  • Your use of optional tools is at your own risk and discretion.
  • New features and Services are subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

  • Our Service may include materials from third parties.
  • We are not responsible for third-party websites, materials, products, or Services.  
  • We are not liable for harm or damages related to third-party websites.
  • Review third-party policies before engaging in transactions.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

  • We may use any comments you forward to us without restriction or obligation.  
  • We may monitor, edit, or remove content that violates these Terms.
  • Your comments must not violate third-party rights or contain unlawful material.
  • You are solely responsible for your comments.

SECTION 10 - PERSONAL INFORMATION

  • Your submission of personal information is governed by our Privacy Policy. 

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

  • We reserve the right to correct errors, inaccuracies, or omissions.
  • We are not obligated to update information, except as required by law.

SECTION 12 - PROHIBITED USES

  • You are prohibited from using the site for unlawful purposes, to solicit unlawful acts, to violate regulations, to infringe intellectual property, to harass, to submit false information, to transmit malicious code, to collect personal information, to spam, or to interfere with security features.
  • We reserve the right to terminate your use for violating prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

  • We do not guarantee uninterrupted, timely, secure, or error-free Service.  
  • We do not warrant accurate or reliable results.  
  • We may remove or cancel the Service at any time without notice.
  • The Service is provided “as is” and “as available” without warranties.
  • We are not liable for any damages arising from your use of the Service.  

SECTION 14 - INDEMNIFICATION

  • You agree to indemnify us from any claim arising from your breach of these Terms or violation of law.  

SECTION 15 - SEVERABILITY

  • Unenforceable provisions shall be severed without affecting remaining provisions.

SECTION 16 - TERMINATION

  • These Terms are effective until terminated.
  • We may terminate these Terms for your failure to comply.

SECTION 17 - ENTIRE AGREEMENT

  • These Terms constitute the entire agreement.

SECTION 18 - GOVERNING LAW

  • These Terms are governed by the laws of England and Wales.

SECTION 19 - CHANGES TO TERMS OF SERVICE

  • We reserve the right to update these Terms.
  • Your continued use constitutes acceptance of changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at sales@fragrantharbour.co.uk
Our contact information is posted below:
Fragrant Harbour Group Limited

Email: sales@fragrantharbour.co.uk
Address: Innovation Centre, Highfield Drive, St Leonards, TN38 9UH
Phone: +44 7356 082218
Business Registration Number: 15081789
VAT Number: 473778638